Frequently Asked Questions

FAQ

Glossary of Terms

• PSTN: Refers to a standard telephone line as a method of connecting to the alarm system.

• IP: Refers to an internet connection (remotely or locally) as a method for connecting to the alarm system.

• SMS: Refers to a connection to the alarm system over the cellular network, the connection on the computer is made over the internet, and the alarm system (with an integrated cellular communicator) is connecting over the cellular network.

• PC-Link: A PC-Link is a direct connect cable from the alarm system to a computer, it is either connected to the computer via the serial port or with a USB connector.

• Double Call: Double call is the act of connecting to the alarm system via the PSTN (telephone line) and avoiding activating an answering machine. Also called "answering machine overide", the double call works by first calling the telephone line connected to the alarm system, and hanging up after one ring. Then it will call the alarm system again and answer within a few seconds.

• Export: You can press the export button to create a .pdf file containing the information on the screen you are currently on. This can be useful for offline reference.

• Operator: An Operator is a user who can log in to DLS Web SA. You may wish to create multiple users with seperate passwords.

• Expiration Time: How long after unsuccessfuly trying to connect to the alarm system you want the software to stop attempting to connect.